Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions. Due to growth in our Eastern Region, we currently have an exciting opportunity for a motivated and enthusiastic individual to join our Gunnedah team. In this role, you will be part of and based out of our Gunnedah Branch, however the majority of your role will see you working between multiple sites supporting our customers' fleets, shutdowns and ensuring the reliability of Hitachi machinery throughout the area. Working an even time 5/4 roster, this permanent role will allow you access to OEM training while you build a long-term career with a global company. Reporting to the Service Coordinator you will be responsible for: Performing diagnostic evaluation and electrical maintenance service on a broad range of Hitachi machinery Liaising with technical support staff to achieve the most efficient outcomes and assist in product improvements Completion and submission of all relevant documentation and reporting paperwork Maintaining good working relationship with customers, peers and other departments Identification of continuous improvement opportunities within your area of responsibility To be successful you will need: A strong safety focus and to be a leader in adhering to site safety processes Relevant Trade Certificate - High Voltage Electrician Intermediate PC Skills with the ability to analyse technical data and reports Good communication skills Strong ability to adapt yourself to different teams, rosters, environments and workloads Ensure that you provide 100% customer satisfaction with both internal and external stakeholders, branches and suppliers within the HCA family In return, Hitachi offer: A competitive hourly rate super paid travel overtime (where available) and the potential to earn bi-annual bonuses Excellent safe working conditions A collaborative and flexible roster with a real focus on work / life balance Access to ongoing OEM training and benefits An opportunity to work on a wide range of Hitachi Construction Machinery Discounted health insurance premiums With a solid network of branches nationally, we know that success comes from the partnership of our market-leading equipment and our quality people, and as such we strive to provide the best working environment possible.