Sales Support Coordinator — Macquarie Park, Ryde Area
Expired

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. : The objective of the Sales Support Coordinator role is to enhance the efficiency and effectiveness of the supplies sales team by providing administrative, operational, and logistical support. The role is designed to streamline sales processes, allowing sales representatives to focus more on building client relationships and achieving sales targets. Key Accountabilities- Interact with internal Business Development Managers; Raising quotes, purchase orders, and ensuring price alignment where required; Ordering Samples and communicating the needs of the customers; Dealing with all aspects of ordering, including orders that are ready to be dispatched, dispatched, back orders, and logistics across all of the customer order stages; Provide research and support for billing disputes, ensuring issues are resolved according to the company's guidelines; Compile, sort, and verify the accuracy of data to be entered; Provide excellent customer service; Enter order information into relevant systems with high accuracy; Work in a fast-paced environment, under tight deadlines; Maintain accurate customers' contact details on internal systems; Answer customers' inquiries in all related matters; Work with all stakeholders (internal and external) to ensure customer focus; Manage back-orders with internal partners, escalating all delays where interaction is required; and And any other task that is required to be completed by the business from time to time. Objectives and Key Results- As the Sales Support Coordinator you will contribute to the objectives of the role by providing support to the Business Development Managers: Assisting to meet or exceed revenue and margin targets; and Assisting the Supplies Sales Team to develop and build a pipeline to achieve sales quotas. Key Capabilities/Qualifications/Experiences As the Sales Support Coordinator you must demonstrate in your day-to-day tasks: Comprehensive Microsoft Office use and experience (essential); Previous experience in sales support or administrative roles (desired); Familiarity with CRM systems (desired); Fast and accurate data entry on computer systems; Excellent written and verbal communication skills, with a customer-oriented mindset; High attention to detail; Collaborative skills, to be a team player and have excellent interpersonal skills; Be an early adopter of technology and have a passion for solving customer problems; Excellent phone skills and techniques for problem-solving (ability to think on your feet); Build relationships with internal stakeholders; and Capability to multitask in a fast-paced environment. We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

Applications close Sunday, 18 February 2024
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