Function: Front Office/Reception, Reservations Do you enjoy delivering high standards of customer service? Do you have a passion for a career in hospitality? Have you worked in a large hotel? Country Club Tasmania located just 8 minutes from Launceston, has a reputation for excellence and is an Employer of Choice. Country Club Tasmania is a true premium resort experience offering Country Club relaxation by day and extensive dining and entertainment options by night, leaving our customers feeling energised, engaged and rejuvenated. With 6 award-winning restaurants, 4 bars, 10 conference rooms including a showroom and superior accommodation The Country Club Resort has 88 Deluxe Rooms and 16 Suites. A permanent part-time (band 1 - average 21.25 hours per week) opportunity has become available as a Receptionist and Reservations Clerk at Country Club Tasmania. As a Receptionist and Reservations Clerk, you will be assisting guests with an array of enquiries such as check ins/outs, hotel reservations (rooms & restaurants), ticket sales, housekeeping requests, switchboard operations plus much more. This role will suit a person who thrives in a busy and fast paced environment. Our preferred candidate will have: Relevant Front Office experience in a large hotel or resort environment. The ability to effectively assist with guest arrivals, departures in accordance with hotel policies and procedures. Proven ability to be a dedicated member of a team. Alignment with the Federal Group Principles. Exceptional communication skills and high standard of personal presentation. A passion for the hospitality industry. The ability to work in a fast paced, and high-pressured environment. Confidence in communicating with a variety of key stakeholders. A flexible approach to working shift work, including early morning starts and late-night finishes, across a seven-day roster. An interest in working Night Audit shifts, as required, would be advantageous. Strong computer skills and ideally knowledge in the RMS reservations system or similar. Effective problem solving, quick thinking, decision making and analytical skills. At Country Club Tasmania all our staff receive meals whilst on shift and fully laundered uniforms. We also offer an array of training opportunities, secure on-site parking and a wide range of discounts across many services. All this and a great place to work If you have any queries, you can contact Audra Anderson (People and Culture Manager) in confidence via phone on 03 6335 5837. Apply online now at