Your role at St John of God Bendigo Hospital To ensure the efficient running of the Patient Administration Services Department including Reception, Switchboard and Admissions/Discharges. To provide an efficient and courteous customer orientated information service to patients, visitors and staff. The Position Ensure the collection of all required data and the accuracy of all information. Ensure patient medical record is available on admission. Accurately and efficiently complete admissions on IBA. Consider at all times the needs of the Patient and the current Privacy legislation. Ensure all documentation is clearly understood and signed by the Patient including claim form documentation. Explain all out of pocket expenses to Patient and receipt monies as required. Complete preadmissions ready for next day admission. Process and scan documentation according to departmental procedures. Make welcome & attend to all visitor enquires including directing people. Ensure the reception area is well lit, an appropriate temperature and neat and tidy at all times. Participate as a valued team member promoting and contributing to a supportive team environment. You will have the abiltiy to use initiative, demonstrate reliability and self-motivation, and thereby require minimal supervision and guidance. Commitment to delivering exceptional customer service, with demonstrated computer literacy with previous clerical experience and be able to prioritise tasks and undertake a number of tasks simultaneously. To succeed you will have proficient knowledge of the health industry and health funds, with sound interpersonal skills and the ability to communicate effectively with hospital colleagues, patients, families, medical staff and members of the general public. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $56,585.70 to $58,212.78, plus 11% superannuation Casual position available Generous salary packaging options Up to $15900 on a range of benefits such as mortgage, your rent, or other everyday living expenses Up to $2650 on meal entertainment, holiday accommodation and venue hire Access to novated leasing to use pre-tax dollars for a car and expenses A welcoming & supportive culture Flexible work options Discounts on hospital services & private health insurance Option to purchase up to two weeks of additional annual leave Dynamic role in multidisciplinary team For enquiries contact Jules Castleton | Team Leader Patient Admissions on (03) 5434 3273 Closing Date: 01 Jan 2024 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role.