Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: The Receptionist and Administrator role reports directly to the Office Facilities Manager (OFM) role. This role will be responsible To provide professional administrative support and control the reception to the office as required Role accountabilities: To provide professional administrative support and control the reception to the office as required Handling all incoming telephone calls in an efficient and professional manner. Welcoming visitors to the office in accordance with company standards. Maintaining records of staff movements and out of office register for technical staff. Arranging security passes for visitors and staff, where required. Ensuring the security card is audited and updated on a monthly basis. Taking messages and passing on to appropriate staff. Managing the booking of meeting rooms, ensuring the meeting rooms and the reception area remains tidy and clean. Arranging lunches/refreshments for meeting rooms. Organising inwards and outwards couriers, as well as keeping accurate records. Assisting with the servicing and the maintenance of the pool vehicles including having the pool vehicles washed when required. Booking taxis and reserving car spaces for visitors if required. Logging and arranging all cab charges and their associated costs Assisting the general office with administration tasks as required. Liaising with the OFM on visitors (internal and external) to the office Assisting the OFM with additional tasks associated with the day to day running of the office Arranging the monthly morning tea including the catering setting up of the kitchen and preparing the run sheet in conjunction with the OFM. Ensuring the scanning of all documents is kept up to date and recorded as per the policy. Engaging in basic tasks whilst still being able to control the higher end tasks in the office as requested by the OFM Engaging in Continuing Professional Development (CPD). Performing other duties and responsibilities as required from time to time by your manager or Arcadis. Becoming familiar and compliant with Health and Safety regulations and guidelines Qualifications & Experience: Relevant experience in a professional environment Organised, methodical and with a good work ethic. Professional appearance and manner on the phone and in interaction with clients and staff Commitment to customer service Excellent communication and relationship building skills, both internally and externally Good knowledge of Microsoft Office packages Ability to prioritise work Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. As an equal opportunity employer, we value and promote diversity at Arcadis and strongly encourage applications from Aboriginal and Torres Strait Islander people. Join Arcadis. Create a Legacy. LI-AK6 JoinArcadis CreateALegacy