Collingwood LocationRange of staff benefitsHybrid working modelThis is an excellent opportunity for individuals starting their career or transitioning from customer service to retail banking contact centers.About Our Client Our client is dedicated to their staff, customers, and community. Embracing and upholding company values is fundamental in all interactions, fostering a supportive environment for employees.The Position Seeking an individual with integrity, a sense of community, and empathy to engage with a diverse customer base. You'll handle various retail and transactional banking inquiries, providing high-quality customer service and effective problem-solving.The rotating roster in this full-time role offers a hybrid model for a comfortable work-life balance.Key ResponsibilitiesAssist customers with retail and transactional banking inquiriesProvide high-quality customer serviceApply successful problem-solving techniquesAbout YouExtensive customer service experienceContact centre experience (desirable but not required)High attention to detail and computer proficiencyAbility to investigate and follow up on queriesInterest in long-term career developmentBenefitsSupportive and enjoyable team environmentDedicated 6-8 week training program with one-on-one mentoringInternal career progression opportunitiesAbove-market superannuation and staff benefitsApply Now For Inquiries, please contact Harley at DFP Recruitment via email at hdarmanindfp.com.au. Your confidentiality is assured. Applications close Friday, January 12, 2024.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustmentsdfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.