Multiple call centre customer service positions available in insurance, finance & healthcare with opportunities for career development & growth. Are you passionate about delivering exceptional customer service? Join a dynamic Contact Centre team and work with leading companies in the Insurance, Finance, and Healthcare sectors. We're looking for multiple Customer Service Representatives that can provide exceptional service and support. This is your chance to be part of a collaborative team and make a positive impact. Benefits: Competitive base salary $60,000 - $65,000 super Full time permanent and contract positions available Work for some of the most reputable companies in Australia Flexible working hours including a 4 or 5 day work week Flexible shifts between 7am and 6pm, you chose CBD location and surrounding suburbs If you’re looking for an opportunity to help you grow within your career, this is it. Key Responsibilities: Handle customer inquiries via phone, email, and chat Resolve customer issues efficiently and effectively Update and manage customer information using various systems Collaborate with team members to ensure a seamless customer experience Adhere to company policies and procedures for quality service delivery Key Requirements : Previous customer service experience in a call centre Excellent written and verbal communication skills Strong problem-solving abilities and attention to detail Ability to thrive in a fast-paced environment Proficient in using customer service software and basic computer skills Full working rights and ability to work 38 hours per week Sounding like you? Click APPLY We’d love to receive your application. Want more information? Contact Paris or Josh from SMAART Recruitment on 08 8232 6008.