About the Company Flexshield has been at the forefront of industrial noise control in Australia for over 15 years. We are a family-owned and operated company with our manufacturing facility based in Toowoomba Queensland. We have a national sales network and provide high-quality noise control solutions across Australia, New Zealand, and Papua New Guinea. Currently, purpose building a new manufacturing and HO Facility in Toowoomba featuring state-of-the-art fit-out - New Machinery and processes to bring manufacturing in-house and on shore The next years are packed full of excitement About the Role Flexshield is actively seeking a detail-oriented and analytical Sales Support professional to join our team. In this pivotal role, you will play a crucial part in supporting the Primary Sales team with quotation requests, order entry, reporting, and online assistance. Effective communication is key, and your customer-centric approach will significantly contribute to maintaining our high standards of precision and quality in delivering noise control solutions. Key Responsibilities: Prepare accurate and timely quotations for products/services, ensuring competitive pricing and adherence to profitability targets. Conduct market research to stay informed about industry pricing trends and competitor offerings. Collaborate with vendors and suppliers to negotiate cost-effective terms and ensure favorable pricing for quotations. Maintain a comprehensive and up-to-date pricing database for products/services. Provide detailed and clear documentation of quotations, including terms, conditions, and any special requirements. Work closely with the sales team to understand customer needs and tailor quotations to meet specific requirements. Respond to inquiries and clarification requests related to quotations promptly. Stay up-to-date with new product and feature launches, ensuring the sales team is well-informed. Review pending orders and specific customer requests to ensure excellent customer service and a positive customer experience. Propose sales process improvements to contribute to the company's success. Requirements Minimum 3 years of experience in a similar role, preferably in the construction industry. Proven experience in providing accurate and timely quotes. Strong commitment to customer service and professionalism. Collaborative mindset with problem-solving abilities. Excellent written and oral communication skills. High levels of self-organization, motivation, and initiative. Proficient in using Microsoft Excel. Familiarity with NetSuite or similar software is a plus. Knowledge of noise control solutions and related industries is advantageous. Benefits Competitive salary package: $60,000 - $70,000. Opportunity to work for a market leader in noise control solutions. Career development and growth potential within a dynamic and innovative company. A supportive and collaborative work environment. If you are a dedicated Sales Support professional with the specified qualifications and a passion for contributing to a growing industry leader, we encourage you to apply. Join Flexshield and be part of our commitment to innovation, quality, and workplace safety.