Job Description Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Victoria Legal Aid Salary: $86,795 - $97,921 Occupation: Administration/Secretarial Reference: VG/CJASM VLA is seeking an experienced administrative professional to assist in the leadership of the administrative services of the Civil Justice program. Full time, ongoing position Salary based on experience, range: $86,795 - $97,921 plus super Attractive employee benefits including salary packaging and hybrid WFH/office model About the role: This role is based in on Wurundjeri Land (Melbourne CBD). We are seeking an experienced administrative professional to contribute to improving access to justice for Victorians experiencing disadvantage within the Civil Justice program. As part of the Civil Justice leadership team, you will oversee the administrative operations of the program and support to the legal teams, manage a team of administrative staff, implement policies, procedures and strategies to support quality service provision and manage the administrative services budget. In promoting service improvement, you will also engage with internal and external stakeholders, improve data collection and oversee processes and systems that promote access to justice and high quality services. About you: As our ideal candidate, you will possess: Proven ability to lead and develop staff in the application of professional standards and contribution towards a positive team environment. Experience in general administration and problem-solving including managing risk, staff, physical resources and information technology assets. Demonstrated ability to learn and to perform under limited direction and capacity to work collaboratively with others and foster a cooperative and supportive team environment. Empathy for clients and ability to liaise effectively with legal professionals and members of the public. Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. About Victoria Legal Aid: We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits: Focus on work-life balance including flexible working arrangements Training and professional development opportunities Supportive team environment in modern offices Commuter Club Program (discounted myki) Excellent Salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing How to apply: To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments). If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information review the attached position description or contact Lucy Adams, Director, Civil Justice on (03) 9269 0356. No agency applications will be accepted. Applications close by 11.59pm on Monday 18 December 2023 Other relevant information: It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.