We have partnered with a state government agency that supports those in the community who need support. They have a new contract role available for a candidate who can provide a wide range of administrative support and customer service support to clients. Have the reassurance that you will start the New Year in a new position What Is On Offer? Role title: Client Officer Pay rate: $28.50/hr - $34.00/hr Superannuation Duration: 02/01/2024 to 01/03/2024 (Possibility of extension) Location: Parramatta Hours per day/week: 7.6 per day and 38 per week Hybrid working model, at a minimum you will be required to attend the office once a week or twice per fortnight What Will You Be Doing? You will be responsible for providing a wide range of administrative support and clerical duties, which include but are not limited to: Respond/Attend to telephone and counter enquiries from clients. Inform clients about services, entitlements to financial support and counseling, and the process involved in making a claim. Perform clerical tasks such as word processing, data entry, preparation of standard correspondence, mail as well as maintaining electronic and file records. Ensure confidentiality is maintained in carrying out day-to-day work. Seek advice from more experienced staff when dealing with enquiries or issues that are more complex or difficult in nature. What Will You Bring? Perform the duties of the role with professionalism, objectivity and integrity to the standard Being responsive and professional in the provision of a diverse range of clerical, accounting and telephone services in a client-focused environment. Sound communication skills including written; listening and empathy to effectively deal with client matters and provide information in an objective and helpful manner. Excellent customer service, time-management, organisation, and communication skills as well as great attention to detail. How To Apply If you are interested in this position, please click the appropriate link. For a confidential discussion, please contact Andrew Saltos on 0417 872 796 We're proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.