Outbound Sales Advisor (Swedish) Docklands, London Up to £28000.00 per annum Posted November 30, 2023 Job Title: Outbound Sales Advisor Salary: 28,000 per annum Location: London, Canary Wharf Hours: 08:00 - 18:00 (Monday to Friday) - 40 hours per week Do you have experience of operating within a fast paced sales environment? Do you have the ability to speak fluent Swedish as well as English? The Recruitment Co. are currently recruiting for one of our key clients based in London and this could be the perfect opportunity for you. Job Responsibilities: Conversion hand holding support for Customers Brand retention of existing Customer base Maintain positive and engaging relationship with Customers to ensure Customer satisfaction Provide solutions based on Customer needs and enhance Customer experience Win back Customers who abandoned IQOS products Provide remote/virtual support utilising the digital solutions Ensure all operational processes are followed and keep up-to-date with all new procedures, products and services Respect all applicable legal requirements Follow and apply regulations on Data Privacy Commit to results and targets set Skills / Experiences: Fluent in Swedish - you will be speaking to Customers in Sweden. You will also need a good standard (C1) of English as some systems and information will be provided in English Experience of at least 6 months in the same or similar Customer facing position Very good knowledge of retention products, procedures and services Willingness to constantly update knowledge about company processes Ability to ask the right questions to explore, understand and identify Customers' situation or needs and offer solutions Detail-oriented when performing outbound calls and recording data Ability to effectively manage time / work schedule Importance of teamwork and sharing best practices Excellent computer knowledge (i.e. MS Office, internet applications, etc) Previous experience with telephony and CRM tools is considered as a plus Please note that The Recruitment Co. are an equal opportunities employer CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.