Open to applicants who reside in Melbourne or surrounds. Join Our Team as a Success Associate Elevate Students' Journeys with Us. Are you ready to embark on a dynamic career journey with the Aaron Sansoni Group? As a flourishing force in Australian business education, we're on the lookout for a dedicated and passionate Success Associate to join our ranks. If you're excited about making a real impact and becoming an integral part of our students' success stories, then this is the role for you About Us: At the Aaron Sansoni Group, we're not just a company; we're a community of achievers. Our rapid growth speaks volumes about our dedication to transforming lives through education. As a Success Associate, you'll be on the front lines of our students' transformation, guiding them through our programs and helping them flourish into our most fervent advocates. Your Mission: Picture this: you're the friendly face and the reassuring voice that propels our students toward their goals. Your mission is to ensure their success and create a memorable experience. Collaborating seamlessly with various departments, you'll ensure that our students' expectations are not just met but exceeded. Your role isn't just about today; it's about building lasting relationships that fuel our collective success. Key Responsibilities: As a Success Associate, your days will be filled with meaningful interactions and impactful tasks: • Be the go-to for student inquiries, offering support via phone and email. • Execute our student communication plan with finesse. • Keep meticulous records of interactions using our CRM system. • Champion student feedback, helping us refine and enhance our offerings. • Collaborate cross-functionally to create the ultimate student experience. • Address student concerns with lightning speed and grace. • Embrace a customer-centric ethos that embodies our brand. Your Skill Set: We're looking for individuals who bring these qualities to the table: • Superb communication, paired with active listening and genuine empathy. • A knack for forging connections and solving challenges. • Time management skills that rival a Swiss watch. • Proficiency in CRM and social media platforms, transforming technology into tools. • A true team player who knows that collaboration is key. Experience & Requirements: We value diversity in experience, but here's what would make you shine even brighter: • Impeccable interpersonal skills and a knack for managing relationships. • A customer-centric mindset with a natural ability to troubleshoot. • An eye for detail and an independent work ethic. • Top-notch administration and computer skills. • Professional communication skills that shine in any format. • Previous experience in account management or customer service is a plus. • Familiarity with CRMs like HubSpot is a welcomed advantage. • Patience and active listening skills, paired with a passion for growth. • A splash of enthusiasm, a dash of vibrancy, and a whole lot of readiness to make a difference Perks That Propel You: ️♀️ Gym subsidy to fuel your fitness journey. We will keep you fuelled with meals & drinks in our fully stocked kitchen. Direct mentorship from Aaron Sansoni's executive team. Exclusive discounts for you, your family, and friends on live training experiences. ♂️ Access to certified personal and performance coaches. A career runway with growth opportunities as we expand, ensuring your path to success. Are You Ready to Ignite Success? Join us in shaping the next chapter of the Aaron Sansoni Group story. If you're ready to dive into a role that matters, where you'll be at the heart of students' achievements, then it's time to connect. Bring your energy, your ideas, and your desire to make an impact. Apply now