Location: Melbourne Job Type: Permanent Salary: $70,000 - $77,000 super Contact: Oscar Wyer Company overview: Our client is the leading manufacturer and supplier of sugar and sweetener products in Australia. They are committed to delivering high-quality products while minimising our environmental impact. As part of their efforts, we are seeking an experienced Customer Service officer within the FMCG industry to join the Customer Service team. Role overview: Responsible for order processing, communication with customers and internal teams, and coordinating logistics, you'll leverage your SAP skills to ensure accurate order fulfillment. Enjoy monthly catered meals, a flexible work arrangement, and contribute to a warm, growth-oriented culture. Key responsibilities: Order processing (through SAP) and collaboration with internal teams to ensure accurate order fulfilment and delivery. Handling customer order issues and logistics/transport. Managing inbox's and order inquiries. Communication with customers and internal logistics department. Skills and attributes: Proven customer service experience. SAP exposure required (or similar ERP). FMCG industry experience required. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Benefits: Monthly professionally catered morning tea and lunches. 3 days in office, 2 days from home. Fun and warm culture. On site car parking. Growth potential. How to apply: Click the APPLY now button, or contact oscarwsixdegreesexecutive.com.au for a confidential discussion. Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.