Our Williams-Sonoma Outlet store in Essendon, Victoria is seeking Sales Assistants and Stock Assistants to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. These are permanent, part time roles (30-60 hours per fortnight). As a Sales or Stock Assistant, you will: Provide sincere, friendly and energetic customer service by exemplifying excellent customer service standards. Warmly welcome our customers and assist them with special services including: gift wrap, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders. Efficiently and accurately perform register transactions (e.g. sales, returns and exchanges, etc.) Maintain and demonstrate knowledge of our products, features and benefits, current sales and promotions. Utilise effective selling techniques to build multiple sales and increase productivity. Achieve established sales and contest goals. Assist in implementation and maintenance of visual merchandise presentation, signage and lighting. Uphold store and stockroom maintenance and cleanliness standards. Straighten, clean and help maintain stockroom as needed. Ensure all appropriate stockroom procedures are followed. Process, ticket, and restock merchandise as needed. Pack and log merchandise as required for customer deliveries. Perform other duties as assigned by management. Comply with all Company policies and procedures. We think you'll be successful in this role if you: Have retail sales experience, ideally in specialty retail and / or homewares, with a strong clienteling ability. Have a passion for homewares and / or food. Have the ability to connect with customers through service and selling. Love to sell and are driven to meet and exceed targets. Succeed in a team environment, but can work independently and manage your own time. Enjoy engaging with customers, discovering their story, style and lifestyle to connect them to the right products. Have the confidence and passion to anticipate customer needs and problem solve. Are most successful when provided with clearly defined sales goals and metrics. Have effective communication, organisation and leadership skills. Physical Requirements: Ability to be mobile in the store and back of house areas, including standing for long periods. Able to climb ladders and use other equipment in line with safety standards. Ability to lift and mobilise medium to large items, up to 30 kg, while utilising appropriate equipment and safety techniques. You'll love working here because: We're a successful, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands. We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves. We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that are open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily and we have fun If you are passionate about delivering world-class service to our clients through your designs, apply today Please note, these are permanent, part time positions (30-60 hours per fortnight) with a fixed two-week rotating roster. Only those holding the required work rights in Australia will be considered.