We are looking for an energetic and driven Food and Beverage Supervisor to join our fun and dynamic F&B Team in Sports Bar. A Food & Beverage Supervisor is a hands-on, leadership role where you will assist in the effective running of the outlet. The role will enable you to improve customer satisfaction by maintaining the efficiency of service, general product and technical knowledge, and exceptional standard of delivery and professionalism. You will also oversee and coach and develop F&B Attendants with customer service, ensuring the outlets are prepared and organised to meet all business requirements with particular attention. Your daily operations will include: Work in all the sections of the venue including the bar Assist with training, development and performance management of the team Supervise, guide and encourage accountability in the daily operations Lead by example, execute high levels of warm, uncompromising and bespoke customer service We are specifically looking for people who have: Supervisory experience within in a similar large busy environment, with a thorough knowledge of food and beverages Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests Highly organised and eager, with a high attention to detail Current RSA Statement of Attainment Flexible availability for work over a 7-day roster What can we offer you? Rosters are confirmed in advance and available direct to your mobile Onboarding and training in your department, with Management support on each shift 30% Discounts across award-winning restaurants FREE buffet meal, sandwich and salad bar with a new menu every day at our Employee Dining Room Free light rail from Central/Fish Market to the property $10/day parking available on site Uniforms prepared and ready for you daily Endless career growth and opportunities to learn and develop your career If you enjoy working within a diverse and dynamic environment, understand the concept of combining quality customer service with excellent work ethics, we invite you to apply now Our Culture At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique well-being needs. The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ inclusiveness in the workplace. Advertised: 28 Nov 2023 AUS Eastern Daylight Time Applications close: 24 Dec 2023 AUS Eastern Daylight Time