Job no.: 494277 Work type: Full Time Permanent Customer Service - Veterinary • Customer Service • Fulltime, Monday to Friday at Marsden Park NSW • Looking to work in a fast paced customer service environment • Working as part of a team About us: Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia with sales and distribution centres located through the country. Lyppard has built its reputation on customer service through fast, reliable and friendly service. Lyppard Australia is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands. EBOS Group is publicly listed on the New Zealand and Australian stock exchanges. The opportunity: An exciting opportunity currently exists for a motivated customer service driven individual to join our Customer Care Team at Marsden Park - NSW. This is a fulltime position, Monday to Friday. What you will do: Have great communication skills being able to relay clear concise information as you will be speaking directly with customers on the phone Have excellent time management, planning and organizational skills Be proficient in software packages including Word, Excel and Outlook. Be able to learn a large number of products for the veterinary industry Have a strong work ethic and work well as part of a team Be willing and have the ability to undertake general warehousing duties when required such as picking and packing of goods, inventory tasks, other administrative duties and general housekeeping duties Willingness and ability to support branch projects from time to time. Enthusiastic, punctual, be able to communicate well & work as part of a team What we are looking for: The successful applicant MUST have extensive knowledge in Customer Service, previous experience in the veterinary industry would be an advantage. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills and have an excellent phone manner. Previous Customer service experience is essential and only Customer service focused applicants need apply. As a member of the customer care team you will be responsible for data entry, speaking directly with customers on the phone, and the occasional order picking and packing, stock replenishment and communicating effectively with other staff members and be able to follow directives. Why us? This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work. Other benefits include: Employee Share Plan Employee Assistance Program for Mental Health Wellbeing Staff Awards Employee Referral Program Health Insurance Discounts And More EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We are an equal opportunity employer and encourage applications from people of all ages, nationalities and cultures including Aboriginal and Torres Strait Islander peoples. Pre-employment checks may be required and will be discussed with the successful candidate. If you believe that you have the necessary attributes to succeed in this challenging and rewarding role For more information about the role, please contract Tracy Endacott on: tracy.endacottlyppard.com.au Advertised: 20/11/2023 AUS Eastern Daylight Time Applications close: 20/12/2023 AUS Eastern Daylight Time