Country: Australia Location: LOC7022 : 314 Boundary Road Dingley, Melbourne VIC 3172, Australia Build a career with confidence We are a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. The role The Safety and Quality Service Administrator supports Carrier Australia across EHS and quality domains, ensuring exceptional customer service for external and internal stakeholders. As a central communication link, this role facilitates effective coordination between internal customers, on-site technicians, and the broader service and commercial teams. Key responsibilities We are looking for pro active Safety and Quality Service Administrator with the ability to provide an excellent experience to internal client and our clients in the field. Therefore, you will; Take a lead role in overseeing and supporting the safety reports, registers, and statistics database for reporting and continuous analysis to enhance safety per the MYSOH framework. Assist in implementing Carrier National EH&S strategic planning and review and update the EHS Management System programs and initiatives. Collaborate in the development and standardisation of safety system processes, including Risk Assessments, SWMS (Safe Work Method Statements), and Risk Registers. Provide coaching and support to ensure that all work is carried out safely without endangering the health and safety of employees. Establish strong working relationships with Carrier branches across the country. Aid in optimising the Carrier EHSQ (Environmental Health, Safety, and Quality) management system, focusing on maintaining high health, safety, and environmental practices, including the MYOSH safety management system. Support the onboarding process for new staff members, including procuring PPE (Personal Protective Equipment) and uniforms. Actively participate in Environmental Health and Safety activities and contribute to achieving EHS targets for the business. Work harmoniously with colleagues, respecting their rights and adhering to company requirements. Maintain high ethical and professional standards to earn the respect of both customers and coworkers. Take the lead in championing Artic licenses, ensuring compliance and competence. Requirements: To be successful in this opportunity as a minimum you must have: Minimum 12 months experience in a safety admin role or similar Strong customer focus Excellent time management skills Excellent communication and organisational skills Good customer service skills and highly customer focused Results oriented with attention to detail Strong problem-solving ability and initiative Demonstrated success in organising multiple and diverse tasks within a flexible working environment Benefits A friendly, welcoming environment with great career challenges and growth A competitive salary Flexible working location Great career advancement and development opportunities Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice