Categories: Helpdesk TASkeno is currently looking for a casual Customer Service Representative to join our Operations Centre team. The successful candidate will join the small, friendly team and contribute to TASkeno's success by providing exceptional phone-based customer service, assistance and problem resolution to TASkeno venues across the state. The Operations Centre operates up to 20 hours a day, seven days per week. The successful applicant will be rostered to work a range of shifts covering both day and night shifts. Included in the role are fabulous benefits as part of the Federal Group, Tasmania's largest private company. We are looking for someone who has: keno knowledge and experience - preferred or the ability to learn A current Responsible Conduct of Gaming (RCG) certificate, or the ability to obtain quickly Flexibility to work both day and night shift hours of work as per schedule roster Exceptional customer service and communication skills High-level problem-solving skills Sound computer skills An interest in the gaming industry If this opportunity sounds right for you, we'd love to hear from you - click on the 'apply now' button and submit your application, including a current Resume and Cover Letter briefly addressing the above criteria and telling us why you would like to work at TASkeno. Applications Close Monday 27th November 2023 however will be reviewed as received and a decision could be made prior to this date so get your applications in as soon as you can. Advertised: 16 Nov 2023 Tasmania Daylight Time Applications close: 27 Nov 2023 Tasmania Daylight Time