Job Title: Customer Service Advisor The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. Don't want to spend another hectic Christmas in Hospitality or Retail? Do you just want to take back your weekends or be able to spend Public Holidays with family? If so, keep reading Use your amazing customer service skills to assist vulnerable Australians alongside a diverse and passionate team. We have casual opportunities where you get to make a real impact. With comprehensive training and support this role is ideal for anyone looking to start a career they will love. Key Role Details: Hourly rate of $33.45 Super Training must be attended full time for 4 weeks and minimum of 30 hours per week afterwards Monday to Friday rotating roster of 7am - 8pm. No weekends Project team work until end of June 2024 Central Robina, right next door to Robina Town Centre What's in it for you? A rewarding role where you make a meaningful impact Continuous calendar of fun social events A supportive role within an experienced team An inclusive workplace with a shared goal in mind Role Duties: You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time. Who are you? You believe quality customer service is paramount when dealing with customers. No call centre experience necessary, your customer service skills from Hospitality or Retail will set you up for success in this entry-level role Must be an Australian Citizen and at least 18 years of age Eager to work towards goals and targets Confident and capable in using computers and systems Passionate about customer service Keen to learn new skills and refine existing ones too Excellent verbal and written communication skills If you are excited to take on a new challenge in a well-established, global organisation that is creating game-changing journeys for employees and customers, APPLY NOW Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks Concentrix Webhelp is an equal opportunity employer. Being an equal opportunity employer means that Concentrix Webhelp provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history. Location: AUS Gold Coast - Robina Town Centre Dr Lvl2 Language Requirements: Time Type: Part time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents