Description Purpose of Role Under the l eadership of the Chief Risk Officer , the Business Support Administrator , will : Perform key accountabilities of an Executive Assistant primarily to QTC’s CRO. Deliver business support across the Risk division. Work collaboratively with other Executive Assistants and business support team members across QTC to provide coordinated support to ensure the seamless and smooth operation of QTC at all times . Responsibilities & Accountabilities Providing exceptional executive assistant services to the C RO including: Being the CRO’s professional and discreet liaison with internal and external stakeholders Ensuring the CRO’s smooth operation by understanding, anticipating, and resolving their needs and issues Managing the CRO’s correspondence, diary, meetings, forums, travel, expenses, and strategic deliverables Preparing and formatting high quality information for the CRO and others Maintaining efficient records management and document system Performing any other administrative duties as requested by the CRO Providing business support to Risk Division including: Managing the diary and admin for Risk Division Executive Directors Coordinating the information flow within the Risk Division Organizing divisional meetings and forums Handling divisional communications in line with organizational messages Overseeing divisional equipment and supplies needs Maintaining divisional records and compliance Providing visibility on administrative deadlines for the division Supporting strategic initiatives and events including: Supporting the planning and delivery of strategic initiatives and events led by the CRO or Risk Division Participating in cross-divisional/inter-agency planning meetings as needed Attending events as needed to coordinate, communicate, and provide support for logistics and technology Providing broader business support Contributing to the delivery of broader business support across QTC, including: Participating as a member of an informal, cross-functional team coordinated by the EA to the Board Chair, including regular attendance at business support meetings/stand ups, to ensure collective visibility of all workflow , key deliverables, timeframes and capacity . Provide business support across all QTC divisions as required . Competencies: Organisational and administrative skills Oral and written communication skills Records management systems knowledge and experience Accuracy and attention to detail Business correspondence and minute taking skills Conference and meeting organisation and support skills Travel arrangements skills Results focus and problem solving skills Prioritisation and work management skills Presentation and spoken communication skills Stakeholder and relationship management skills Living the QTC values Discretion and confidentiality Experience Essential 2 years' previous experience in a similar business support role Previous experience in a complex, fast paced, corporate environment Proven experience to liaise with a wide range of people, including CEOs, Boards, VIPs, dignitaries, government and private sector organisations Advanced experience with Microsoft office, particularly Outlook and Word.