Entry role into the Real Estate industry working in an exciting and ever-changing office environment. Exceptional customer service skills are a must Who we are Listed on REB as the 1 Sales Office in Australia in 2023 , Highland truly are a trusted and leading real estate agency in the Sutherland Shire. Established in 2007 with just 6 team members, we are now widely located across the Shire, Eastern Suburbs, Bowral & Surfers Paradise. Our 6 thriving offices boast over 150 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations. Our office is full of positive energy and proactive, career driven staff that support each other daily. We are very big on reward, acknowledgement and social events to build team moral and bonding. We are more than just property at Highland – we are our people. The Role: Our Corporate Receptionist is the first impression to our business, and an integral part of our team. This person needs to have a positive attitude, warm and welcoming personality , a strong work ethic , and be willing to learn and take on new tasks. This is a full-time role required due to natural growth within our reception team. This is the perfect role for someone who loves customer service, as well as helping and meeting new people. It's a role for someone who enjoys the front of house environment or wants an opportunity to work within a fast paced RE business for future progression within the industry. Duties and responsibilities: Answer telephone calls and forward them to the correct person in a professional manner at all times. Take messages and distribute them to staff in a timely and efficient manner Greet walk-in clients and direct their enquiry correctly Ensure high standards of customer service both face to face and on the phone Deal with all enquiries with professionalism and enthusiasm Respond to clients in a friendly and helpful manner Order stationery and office supplies weekly (including monitoring stock levels regularly) Organise the reception, printer, and kitchen areas daily – these areas are to be kept neat and tidy at all times Create client gift boxes on behalf of the sales agents ready to be sent out to new home buyers Mail management, including distributing incoming mail and delivering outgoing mail Bi-weekly sales team stock list creation/management Logging incoming and outgoing keys from tenants, owners, and businesses Action ad-hoc requests to the support staff when you have availability Many opportunities to enhance your skills, partake in a range of training, and advance your professional career In order to be a successful candidate, you will demonstrate the following: Exceptional attention to detail and ability to follow up tasks Previous administrative or customer service experience is preferred Experience with the Microsoft Office Suite is advantageous Excellent communication skills – both verbal and written Strong organisational skills with the ability to multi-task and adapt to changing priorities Attitude must be professional, friendly, and have a willingness to help others Any interest in furthering a career in the Real Estate Industry is highly desired If you feel you are our next Corporate Receptionist , hit Apply We are looking to fill this role quickly and are interviewing immediately. Only suitable candidates will be contacted. If you would like more information, please contact Georgia Rosenberger on 0490 544 290 or recruitmenthighlandproperty.com.au