Perfect role for someone studying during the week and looking for a Saturday job that will teach valuable administration and customer service skills WHO ARE WE? Highland Group is a highly respected and innovative real estate agency. Established since 2007 with just 6 team members, we now have over 150 staff and six offices. This is an exciting opportunity for a fresh face to join our team by doing casual Saturday coverage of our front desk. This role is based at our Double Bay office which is open on Saturday’s from 8:30am-4:30pm . Learn valuable administration skills and hone your customer service communication whilst getting exposure to the fast-paced world of Eastern Suburbs real estate. The ideal candidate will also be able to help us during the week when required. Perfect for someone with a weekday part-time or casual job. Duties and responsibilities: Answer telephone calls and if available, forward to the correct person in a professional manner at all times. Take messages in a timely and efficient manner Greet walk-in clients and direct their inquiries correctly Ensure high standards of customer service both face-to-face and on the phone Deal with all inquiries with professionalism and enthusiasm Organise the reception and printing areas Make gift and settlement boxes ready to be sent out by agents Banking and mail Light kitchen cleaning duties, this area must be kept neat and tidy at all times (incl. loading/unloading the dishwasher, and taking out the garbage if required) Communicate all necessary issues with Office Manager/HR In order to be successful, you must have the following qualities: Professional and upbeat telephone manner and face to face presence Previous receptionist or retail/hospitality customer service experience is highly desired Excellent communication skills – both verbal and written A willingness to help others Must be available to work as many Saturdays as possible throughout the year Reliability and punctuality are essential for this role Corporate attire must be worn for this role If this sounds like the opportunity for you, please apply now We are interviewing immediately