The Company Working with this well-known, brand name Australian organisation, you will be responsible for providing comprehensive assistance to key clients within this well-known Australian organisation. Based in the Smithfield area, this opportunity requires an individual who enjoys working in a fast-paced environment where no two days are the same. The Position Working within a small team and reporting to the Customer Service Team Leader, your daily tasks will include; Manage customer service via - Web base / chat / emails / phones Provide product and technical support Investigate and resolve all customer issues. Develop strong relationships with external and internal stakeholders General administrative duties The Candidate The successful applicant will have customer service experience, and display the following attributes: Demonstrated customer service experience within a similar role Experience using large ERP / CRM / Systems High-level communication skills Ability to take ownership and follow customer enquires through to conclusion Operate with a sense of urgency Passionate about delivering exceptional customer service Ability to work in a busy, fast-paced work environment Benefits $35p/h plus super - immediate start Smithfield area Onsite parking, modern offices National manufacturing brand, supportive culture Busy, fast-paced role Dynamic team and supportive culture Monday to Friday, no weekend work or rotating roster To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Jimmy on 02 9891 7417.