Receptionist - Front of House Job ID 140657 Posted 02-Apr-2024 Role type Full-time Areas of Interest Customer Service Location(s) Sydney - New South Wales - Australia Excellent opportunity working with a renowned, prestigious financial institution Fast-paced Receptionist, Front of House role within a corporate environment Candidates with passion for delivering an outstanding user experience will thrive in this role Sydney CBD - December 2023 start date Here's what you'll focus on: - Provide assistance and support for Reception, Central Reservations and Switchboard teams. Including complaint handling, feedback management, standards & client service delivery. - Rotate across all locations as required and oversee the day-to-day functions - Co-ordinate any catering, audio visual and equipment requirements requested by the client - Support the Guest Relations Executive - Reception with providing feedback for Senior Associate and Associate performance reviews and ensuring set objectives are being met by the team - Management of workspace, ensure operational standards are maintained & improved. - Assist the Guest Relations Executives - Heart of House/Front of House with administrative duties or project work as required and recruitment if necessary Our ideal person: - Strong organisational and time management skills and high level of attention to detail. - Strong verbal and written communication skills - ability to communicate at all levels. - Excellent personal presentation. - Complaint handling - able to resolve problems as they arise in an appropriate manner. - Experience in a corporate or five-star hotel environment or Event Management. - Administrative skills - Word, Power point, Zoom, Excel and Outlook are desirable. What's in it for you? - Working alongside an experienced, well-established individual. - Industry leading paid parental leave offerings. - Flexibility and freedom to show initiative to do your best work. - The opportunity to join a Global brand with and a growing national team. - Our people are free to expand their skills and knowledge to drive their careers and reach their full potential. - We value flexibility and our people work in ways that meet their work and life commitments and support their wellbeing, development, and performance. - Our company is diverse and so are the opportunities for professional and career development. - A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days. - We have a range of networking groups, committees and support programs including BECBRE, Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women CBRE, First Nations Employee Group, Graduate Program, and more Can we inspire you to join us? At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture. We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at recruitmentcbre.com.au. We welcome and encourage First Nations People to apply. Be inspired to elevate your career to new heights. Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. We look forward to hearing from you CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)