Providing 1st and 2nd level customer support for service requests and emergency field servicing Leica Microsystems with key products Confocal, Compound, Stereo microscopes and EM Sample Preparation. - Installation of new instruments and assist with product demonstrations - Actively involved in identifying instrument failures and providing detailed failure analysis in the field to help improve overall field efficiency, customer satisfaction and drive improvement solutions. - Maintenance of demo instruments to ensure excellent working order - Perform preventive maintenance and troubleshooting - Provide excellent customer service by providing safe, timely and accurate repairs in a courteous and professional manner - Working closely with the Service Admin team to ensure timely delivery of quality of customer service - Maintain accurate instrument service reports and documentation through online service documentation systems. When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you've ever wondered what's within you, there's no better time to find out.