PRIMARY DETAIL Salary Package: From $64,305 - $73,413 (HEW 3) p.a, plus 17% employer's superannuation and annual leave loading Appointment Type: Full-Time (35 hours per week), continuing appointment. Location: Macquarie University, Wallumattagal Campus (North Ryde) THE ROLE Macquarie University is currently recruiting for a Graduate Research Admin Assistant. In this role, you will provide reception and administrative support to the The Graduate Research Academy (GRA). the GRA, within the portfolio of the Deputy Vice Chancellor (Research), is a central unit led by the Pro Vice-Chancellor Graduate Research, providing leadership, support, operations and administration for our Higher Degree Research candidates, supervisors, and faculties. The GRA works in partnership with Faculties to provide candidates with an exceptional Higher Degree Research training experience. Key responsibilities of Graduate Research Admin Assistant include: Provide efficient, friendly and timely reception services for the Graduate Research Academy (GRA) Answer and respond to enquiries from current and prospective candidates, staff, and other stakeholders through a range of channels including face-to-face, phone, email, and webchat, escalating to relevant staff members as appropriate Maintain a working knowledge of Higher Degree Research rules, policies, procedures, guidelines, and scholarship programs, and apply these in the provision of advice to candidates and staf Provide administrative support to teams within the GRA, which may include preparation of documentation, reports, spreadsheets and presentations, routine data processing, and other internal and external communications Provide general administrative support including standard email and calendar organisation to the Operations Director and Academic Director. Build effective relationships with staff in the GRA and key stakeholders to support the administrative and services needs of the Academy Monitor kitchen, stationery and other office supplies and advise Office Manager when inventory is low Provide general maintenance of the reception, meeting rooms, kitchen and other common areas to ensure high standards of presentation About Us Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 57 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today. To Apply To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below: Completion of a Certificate III, or completion of Year 12 or a Certificate II, with relevant work experience, or an equivalent combination of relevant experience and/or education/training. Experience working in a high-volume of fast paced administrative setting, providing customer service through a range of channels including phone, email and face-to-face Excellent interpersonal, verbal and written communication skills, including the ability to communicate professionally, clearly, and effectively with a broad range of people from diverse backgrounds Ability to work effectively both independently and as part of a team Excellent computing skills including a sound working knowledge of Microsoft Suite of programs and experience in the use of information management systems and demonstrated well developed word processing and spreadsheet data entry skills. Specific Role Enquiries: Catherine Murphy, Operations Manager, Graduate Research, catherine.schedlichmq.edu.au HR Enquiries: Bill Egarchos, HR Administrator, bill.egarchosmq.edu.au Application Close Date: Wednesday, 25th October 2023, 11:59PM, AEDT If you're already part of the Macquarie Group (MQ University, UMQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. Applications Close: 25/10/2023 11:59 PM Diversity and Inclusion Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education. Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.