Excellent opportunity within Australia’s leader in fitness franchising Exciting new fitness brand in Australia Workout for free Join a growing business that changes people's lives for the better Who we are: Collective Wellness Group (CWG) is the Master Franchisor in Australia for leading health and wellness brands Anytime Fitness, XTEND and newly appointed brand SUMHIIT Fitness. Our purpose is to inspire healthier lives and we are well on our way to achieving this with our membership base exceeding 600,000 people and continuing to grow. Our team is dynamic, fast-paced and they help to make Australia healthier in their roles every day About SUMHIIT Fitness: SUMHIIT Fitness, an emerging fitness franchise concept, is a hyper-condensed, high-intensity interval training (HIIT) group workout that packs 50 minutes of supercharged exercise into only 35 minutes. Coach-led throughout the session, participants alternate every 60 seconds between heart-thumping cardio on the air bike and strength moves on the floor that keep muscles guessing. The workout unites those who love to push hard, sweat hard and celebrate wins together, creating an intense training experience unique to the fitness industry. The Role: As a SUMHIIT Fitness Sales Associate, you will be part of a dynamic team that positively affects the lives of our members on a daily basis. Reporting directly to the Studio Manager, you will play a critical role in upholding best-in-class customer service for our members as well as inspiring prospective new members to start their fitness journeys with the SUMHIIT family. As the Sales Associate, you will directly contribute to the operational success of a fast-paced fitness studio and build relationships with all members of the SUMHIIT community. This position is a part-time opportunity that requires a commitment of up to 15 hours per week. Day to day will include: Greeting members and guests promptly, enthusiastically and with a smile to create an amazing experience every time Communicating with prospective new members, understanding their needs and providing an appropriate membership recommendation Selling memberships, class packages and retail products to support the studio achieving monthly KPIs and revenue targets Organising and assisting in the operational success of SUMHIIT’S classes (creating seating charts, assisting members with check-in, setting guests up on bikes, helping re-organise equipment etc.) Maintaining the highest of cleanliness standards in and around our studio including regularly cleaning the lobby, training floor, studio equipment, storage areas and bathrooms Conducting lead management activities including telephone inquiries and follow up calls with prospective new members and guests Supporting SUMHIIT’S referral program by routinely inviting members of the community to bring friends, families and coworkers into the studio Participating in new member outreach activities and field marketing events Experience and about you: Displays enthusiasm, energy and a passion for health and fitness Customer Service or retail experience Sales experience preferred Naturally connects with a range of people and personalities Team player with the ability to work collaboratively Independent self-starter who constantly looks for ways to achieve, contribute and solve problems Stays calm under pressure Strong written and verbal communication skills; professional phone etiquette Basic fitness acumen Comfortable using technology and learning new systems for a variety of member related daily tasks Ability to also coach classes in studio would be desirable (but not essential) The Perks: We practice what we preach You will be supported every day to live an active and healthy lifestyle, in a fun and passionate working environment. Further to this, you will receive; The prospect of amazing career growth as the brand evolves on Australian shores Free gym memberships to all Collective Wellness Group brands Bustling North Shore location and the most beautiful fitness studio to call home Why work with us: We are proud to be a certified Great Place To Work For company with a high-trust, positive workplace culture. We are devoted to nurturing successful, accomplished people across our team. If you have the drive and ambition to succeed, share our passion for health & wellness, and are excited by the opportunity to be part of an outcome-focused and welcoming team, we want to hear from you. We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. STRICTLY NO RECRUITMENT AGENCIES PLEASE