About the role The Administrative Support Officer is a member of the Client Services Team and is accountable for providing quality customer service, project and operational support for the effective administration of funds paid into Court for persons under a legal disability. This role coordinates administrative functions across the Client Services section of FIC. The position reports to the Client Services Manager via the Team Leader. Coordinate administrative functions across Client Services for persons under disability, as delegated by the Team Leader and/or Client Services Manager. Provide operational support to Client Services Officers with the preparation of correspondence and other documentation, such as Court Orders and Memoranda. Prepare and present quality reports and statistics; maintain proper documentation and create and maintain databases or reporting systems. Ensure relevant spreadsheets, records, data and information are appropriately maintained and updated. From time to time provide support and undertake telephone attendance and client reception duties as required. Undertake and coordinate projects with minimal supervision. About you: Demonstrated experience providing administrative or operational support. Ability to deliver high-quality, professional, customer focussed, administrative services. Ability to maintain a high-level of accuracy and confidentiality. Strong numeracy skills. Experience using administrative systems, in particular, Microsoft Office suite, preferred. Excellent written and verbal communication skills. Experience in the trustee industry would be highly regarded. Benefits: No billable hours. An opportunity to assist highly vulnerable people in a meaningful and fulfilling way. Professional development and mentoring opportunities. Sociable and collegiate environment with an emphasis on a balanced lifestyle. Convenient CBD location – close to Flagstaff Station. Active Social Committee. Comprehensive health and wellbeing program. At FIC, we continually strive to create a high-performance workplace that is characterised by creativity, innovation, flexibility, and quality delivery. How to Apply: Applicants should familiarise themselves with the attached position description and submit an application comprising the following by selecting the ‘apply now' button: Cover letter demonstrating suitability and experience; Resume; For any enquiries regarding this position, please email HRfundsincourt.vic.gov.au. Other Information: Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.