yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. Powered by yourtown , Kids Helpline is here for children and young people whenever they need us, anytime for any reason 24/7, through tailored mental health counselling services in line with their changing preferences for help-seeking. Realise your potential at yourtown . your opportunity Based at Elizabeth and working with the Northern Adelaide Children and Families team, this role has responsibility for providing quality reception and administrative services to support the manager and site. You will provide a welcoming first point of contact on site to support clients seeking assistance and undertake a diverse range of administrative duties for the manager and team. Your role will include: • Greet and welcome all visitors to site • Assist in the preparation of documents using a variety of software packages • Calendar and meeting coordination and management • Manage and maintain a centralised electronic filing system • Create and manage agenda and minutes of meetings • Provide support for special events planning as required This is a permanent part time position (22.8 hours per week). As it is a job share position, we require someone who is available to work Wednesday – Friday each week. what we are looking for You will have a strong customer service focus, with demonstrated ability to respond appropriately when dealing with difficult or challenging situations. You should have a genuine interest in working with people and an understanding of the diverse range of issues affecting children, families and young people. You will bring: • passion, commitment and belief in young people and families • certificate III in Business Administration or equivalent experience; and a minimum of 2 years administration or customer service experience • excellent attention to detail • well developed written and verbal communication skills, with demonstrated ability to be discrete and confidential • strong technology skills, including good knowledge of MS Office, especially Word and Excel • pleasant, helpful and understanding phone manner and attitude • a driver's licence is essential your benefits When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo. Your employment experience will include: • salary sacrifice options to increase your take home pay • opportunities for internal and external professional development • free access to LinkedIn Learning including over 16,000 learning modules • a genuine focus on employee health and wellbeing • yourWellness program includes free access to Calm & Centr Apps • access to free and confidential counselling sessions for you and members of your immediate family • access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations • an environment that genuinely values diversity and cultural capability and is an equal opportunity employer how to apply If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia. Contact: Marnie Elliot on 0434 609 384 Role closes: 19 October 2023 yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check. yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment. "In our team we value diversity, inclusivity and people who want to make a difference" Position Description