Lion Sales Operations Executive At Lion, ours is a culture of going beyond - constantly pushing the boundaries to innovate, enter new markets and do things differently with a relentless focus on our customers, consumers, communities and environment. Why Lion Visit website Lion is a global beverage company with a portfolio that includes many market-leading names in beer, wine, spirits, seltzer & non-alcoholic drinks. Our range includes classic brands like Tooheys, Speights, XXXX and Wither Hills, and craft beer brands like Little Creatures, James Squire and New Belgium’s Fat Tire. We employ over 4,000 diverse and talented people across Australia, New Zealand and the United States, who are passionate about their craft and working towards a shared purpose: to champion sociability and help people to live well. At Lion, we do everything from “land to hand,” including manufacturing, distribution, sales and marketing of our products, making Lion an exciting and complex business with a wide range of career paths. Whether you want to work in one of our breweries, in a sales role partnering our customers or a business support role in one of our offices, we invest heavily in our people’s wellbeing and their development. At Lion, ours is a culture of going beyond - constantly pushing the boundaries to innovate, enter new markets and do things differently with a relentless focus on our customers, consumers, communities and environment. It’s a culture where we welcome difference, actively seek diversity of thought and stand for fairness. Our leading practices in gender equality, flexible working, family/ parental support, mental health and LGBTQIA make everyone feel safe, supported and respected. Above all, we promote a culture where our people can be the best they can be, really make a difference and have a great time doing it About the role As our Sales Operations Executive, you'll support the logistics and National Customer teams ensuring all transactions on these accounts are processed in an accurate and timely manner. This role sits within our wider Sales Operations Team and is based out of our York Street Office with hybrid working arrangements available. This role is available on a 9 month fixed term contract. A day in the life: Owning our keg and product return management system, liaising with stakeholders both internal and external. Partner with our National Sales team to support national customers to ensure complaints are followed through to resolution. Leverage SAP to ensure trend reports and processes are actioned in a timely manner. Reallocate orders during out-of-stock periods and proactively create allocations and restrictions. Alongside this work closely with Sales Communication team on the proactive communication of stock management. What you'll be responsible for ️ Sales and Customer Success Process Improvement Experiment with new ideas, processes and tools to improve and scale the way that we engage with customers Project Management Develop project plans, track progress against milestones, and ensure that projects are completed on time and within budget Sales Team Enablement Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers Skills you'll need Collaboration Works with others by being open, clear in communication and listening to achieve goals Numerical problem solving Works with numerical information and performs mathematical calculations to solve problems Attention to detail Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables