Hiring Immediately Technical Support Engineer - IC3 Fortune 100 cloud based blue chip organization 12 months contract opportunity with a high potential to go permanent Offering $520/day including super Location: Sydney CBD- hybrid work model Excellent training program What you will be doing: We are looking for a Technical Support Engineer to be a part of frontend team. You will be responsible for managing and resolving challenging issues . This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies. This is a customer-facing role in a very collaborative environment and therefore it requires strong inter-personal skills. What we are looking for in a candidate: 4 years providing customer facing technical support (Web based products or e-commerce preferred) Strong Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML Strong Experience with JavaScript, AngularJS and Jelly. Strong Experience working in Java or similar backend programming language Experience and understanding of Object Oriented Design Knowledge of with relational databases such as MySQL, Oracle Working knowledge of the components in a web applications stack Familiarity with Linux, UNIX or other OS Demonstrated ability to troubleshoot the most difficult technical issues Must be proficient with analysing log files and standard debugging concept. Must have knowledge of and experience in incident, problem, and change management as well as knowledgebase management, defect & escalation management. Good to have Skills Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros) Experience providing SaaS support is desirable. Please Note: Due to the nature of the role, Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role. To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to welovesalt.com for a confidential discussion. Salt is acting as an Employment Business in relation to this vacancy.