Order Management | Logistics | Inventory Management | Customer Service | Data Entry | B2B | Sales Support | Hybrid role | Lane Cove Location If you have an interest in the coffee industry, this could be the role for you With offices in Lane Cove NSW, you will be working for an importer of specialty green coffee from around the world who operate with ethics, transparency and fair trade. The coffee beans are then distributed to roasting partners across Australia. You will be responsible for managing daily orders and scheduling the delivery of orders with third-party warehouses and logistics companies. If you can offer exceptional customer service, accurate data entry and excellent phone communication, we would like to hear from you You will be dealing directly with customers via email and phone as well as supporting the national B2B sales team. You will enjoy working in a fast paced working environment and can work efficiently and systematically to achieve day to day targets. You will thrive working within a small team however feel very comfortable working independently throughout most of the day. The role: Entering and managing orders using cloud-based software Coordination of delivery of orders with multiple warehouses and freight companies Managing internal delivery schedules Answering office phone calls Coordination and support of the national sales team Maintaining our customer database To be successful in this role, you will require the following essential criteria: Experience gained in the logistics industry, managing inventory Accurate data entry skills using cloud-based software Intermediate to advanced skills in MS Office products to include MS Excel Experience using a Mac is preferred First class communication skills both written and verbal with fluency in English is essential Ability to meet tight daily deadlines Strong organisational skills with good problem-solving skills Attention to detail, efficiency and the ability to multitask is paramount An interest in the coffee industry is desirable but not essential