yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support. Realise your potential at yourtown our program At yourtown , we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our goal in Enterprises is to provide disadvantaged young people with paid work experience, in delivering a commercial contract. This experience is further supported with wrap-around youth work. The end goal is to develop and build the young person’s capacity for workforce participation so that they are able to secure and sustain employment in the open labour market. your opportunity As the Shared Services Administration Officer , you will provide quality administrative support to yourtown Shared Services team. You will be working as part of a dynamic and efficient administration team that plays a fundamental role in the day-to-day business operations. In addition to this you will: • Provide quality administrative support and assistance to the wider team. • Monitoring inboxes and triaging inquiries. • Assisting with improving administration processes and documents. • Supporting youth workers & trainers with the timely processing of timesheets, client expenses and other documents as required • Supporting business with records management/ archiving relating to our contract management. • Processing invoices, purchase orders, credit card reconciliations, and record-keeping. • Maintaining stationery and PPE levels, undertaking electronic and paper-based filing. what we are looking for • Demonstrated experience in administration, office support or, in a similar role. • Ability to build strong relationships with all internal and external stakeholders. • Ability to ensure all document compliance is in line with guidelines and requirements. • Experience in relevant software applications, specifically Microsoft Office including proficient level in Excel and Word. • Resilient, self-motivated, and team player. • Excellent communication skills with a high-level phone manner. your benefits When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo. Your employment experience will include: • salary sacrifice options to increase your take home pay • Monthly RDO’s • opportunities for internal and external professional development • free access to LinkedIn Learning including over 16,000 learning modules • a genuine focus on employee health and wellbeing • yourWellness program includes free access to Calm & Centr Apps • access to free and confidential counselling sessions for you and members of your immediate family • access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations • an environment that genuinely values diversity and cultural capability and is an equal opportunity employer how to apply If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia. To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/ Contact: Lily Welch | Talent Acquisition Specialist | 0466 852 898 yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check. yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment. "In our team we value diversity, inclusivity and people who want to make a difference" Position Description