Tasks We're Hiring: Industry Based Learning, Sales & Service Support At Daimler Truck Australia Pacific, we support Industry Based Learning year after year, ensuring the ongoing development of both our Program and students. Successful applicants continue to carve their future careers in our industry after building strong business foundations through our IBL program. Our Company's three high-profile brands - Mercedes-Benz Trucks, Fuso Truck and Bus and Freightliner see us well positioned as a global leader in the manufacturing of high quality commercial vehicles. Innovators in our industry, we have a clear vision to lead sustainable transportation and be the undisputed leader of the truck and bus solutions in Australia Pacific. We share a common Daimler Truck's purpose across the globe - For All Who Keep The World Moving This 2024 IBL program, based in our Service Operations team focuses on Sales & Service Support and commences mid-January 2024. You will need to commit to full-time office hours until the end of January 2025. To qualify for this program, you must be an undergraduate student currently completing your penultimate year of study. As at January 2024, you must have 12 months or 2 semesters of study remaining to complete your degree. Ideally, you are studying a Business related degree. Based at our corporate Head Office in Mulgrave, with an open mind towards today's flexible working needs, we strive to offer fantastic on the job work experience combined with professional development opportunities that will enable you to kick-start your future. We will provide you with on-going in-person and online learning opportunities, addressing business acumen and etiquette, systems, and networking opportunities to develop your technical and soft skills early in your career. Our quarterly Learning & Development calendar will further supplement and support your growth and connection to your career. In addition to this, we will offer you the opportunity to take part in our mentoring program to support individual coaching. The role: We are looking for a dynamic and customer centric university student to join the team as an IBL, Sales & Service Support. This is a great opportunity to develop generalist business skills in multiple areas. Our 2024 IBL Program will expose you to real jobs, real experiences and real learning, which will allow you to gain valuable workplace experience relevant to your chosen field of study. This 12-month opportunity, starting in 2024, is to learn and work alongside our experienced team of professionals across our Aftersales Service Operations team, accelerating your learning and gaining valuable exposure to our brand and corporate values. It will be an amazing opportunity to contribute to our purpose, For All Who Keep The World Moving. This Sales & Service Support role is a unique opportunity to gain insight into a department that covers service operations, marketing and sales. The successful candidate will support our team with a major transformation project that aims to provide new services and communication tools for our customers. You will support the team with customer and dealer engagement, marketing and communications support to ensure service support excellence for our customers. Day to day you will learn about general business operations, support with operational and financial administration and customer service queries. You will also gain insight in to the technical side of our service plan offerings and may help with competitor analysis and benchmarking exercises as well as analytics and reporting. You will have a proactive, enthusiastic attitude driven to provide ultimate customer service excellence. You will be proficient in Microsoft Office and can navigate Word, PowerPoint, Excel and Outlook. Qualifications About You: We are looking for innovative and highly driven students with a strong desire to help shape our fast-growing global business. As the successful candidate, you will apply your exceptional communication and interpersonal skills to build positive business relationships, and will bring out of the box thinking along with a genuine passion for building solutions within our industry. You will enjoy working in a fast paced and dynamic environment. Above all, as you will be working in a small team, you will be team oriented and have a flexible and adaptable attitude to the changing needs of the business. Your keen eye for detail will ensure accuracy in the work you produce, and enable you to develop or document new processes and initiatives. A strong interest in immersing yourself in this role will lead you to achieve greater insights into this business unit, and the Truck industry as a whole as you begin your career in Sales & Service Support. What's Next? MAKEYOUR MOVE If you would like to be considered for this amazing opportunity, Make Your Move, apply now and please include your CV, cover letter and academic transcript. Applications close Sunday 12th November. This is a local, contract role. You must have a valid working visa for Australia / New Zealand for the entire length of the contract, to be able to apply for this position. At Daimler Truck Australia Pacific, we believe our people make the difference. We are proud to be recognised as an Employer of Choice for Gender Equality and are committed to inspiring an innovative and collaborative working culture. By joining our team, you will access generous employee benefits, such as discounted car leasing, on-site parking, employee assistance programs and much more. We understand everyone benefits from working differently, therefore our approach to learning is open and individually adaptable. Career pathways are supported through a network of learning and development programs, like our Women in Leadership Program and Mentoring Program, allowing everyone to grow at their own pace. We are an equal opportunity employer and value diversity at our company. We openly celebrate Diversity Day, International Women's and Men's Days and host guest speakers to foster a collaborative culture. Our team's contributions are actively recognized through Employee Recognition and Reward programs. This celebrates our dynamic working culture and one where our people can be themselves.