Work for Victoria’s leading animal welfare charity and help us end cruelty to all animals Help animals in need and make a meaningful contribution Casual position available at our Warrnambool shelter About RSPCA Victoria RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation. Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers. About the Role We are currently seeking an enthusiastic and motivated individual to join our Animal Care team in Warrnambool. As an Animal Attendant, you will be responsible for providing excellent day to day care for the animals in our shelter and providing excellent customer service to members of the public. Duties and Responsibilities This diverse and interesting role will challenge and reward you by providing you with the following responsibilities and duties: Contribute to the daily management of animals of any species and across all parts of the shelter in a professional and caring manner, including transporting animals as required; Observing, documenting and reporting health and behaviour concerns of animals in our care, and supporting Veterinarians when required; Providing a high level of service to customers in the adoption, surrender and reclaiming of animals to enhance the reputation of RSPCA Victoria within the local community; Assist members of the public with general enquires as required; Ensure all necessary documentation relating to the management of animals are recorded accurately and in accordance with RSPCA Victoria procedures and timeframes. Contribute to a positive and inclusive work environment by effectively communicating and working collaboratively with peers across all departments, including providing support and direction to volunteers. What we are looking for from you Holds or is willing to complete a Certificate II in Animal Studies (or equivalent) will be highly regarded; Previous experience in an animal care role is highly desirable, including basic knowledge of animal anatomy, behaviour, disease recognition and safe handling; Experience in a customer service or retail sales role is also highly desirable; Ability to work in a fast paced and challenging work environment, whilst showing great care and compassion to the animals in our shelter; Demonstrated experience working collaboratively in a team environment; Excellent written and verbal communication skills; Must be willing to work across all areas of the shelter; Positive team member and a keen attitude for sharing knowledge and helping others; Strong time management skills; Basic computer skills; Requirements for this role The ability to work rotating rosters including weekends and public holidays. Valid and current Victorian Driver’s License Current tetanus vaccination What we can offer you Encouraged work-life balance Recognised by Mental Health First Aid Australia, as a skilled workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs Generous discount on products and services, including Royal Canin's pet food, Hush Puppies footwear and RSPCA Victoria retail and vet clinic products and services Access to a range of learning and development opportunities that will benefit and support you in your role. How to apply To learn more about our organisation and this job opportunity, please visit our website at www.rspcavic.org and download the Position Description for more details. If you have any questions, please contact our Recruitment Team via rspcavic.org.au for a confidential discussion. Please note that we are actively reviewing applications and to apply as soon as possible RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.