At RecoveriesCorp our purpose is to help communities build financially sustainable futures. We create successful credit experiences by investing in exceptional people and technology to produce positive results. Due to continued growth we are looking for experienced Telco Collections staff with great customer service skills. You will drive high levels of contact aligned to the clients expectations and be part of a team engaging with customers for Collections and billing options. Working as a Collections Officer you will; Contact customers who need early intervention Collections options Arrange payment plans Update billing information and support billing inquiries What you’ll bring; Telco industry experience in Customer Service or Collections Proficiency using Contact Centre technology & systems Great communication skills, both verbal and written What’s in it for you; Working at Recoveriescorp, you will have access to a half day on the last Friday of every month, cultural holiday swap and opportunities to progress within a growing company. To ensure your continued development you will have a performance development plan and access to learning & development programs. Other benefits you can access include employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance health and wellness initiatives, and an annual unplugged day to support your wellbeing. Interested? Apply Today or reach out to Danielle on 0447 440 534 for a confidential discussion. At recoveriescorp we actively celebrate diversity across our workforce and we are committed to providing inclusive and equal employment opportunities to all candidates. We encourage applications from Aboriginal and Torres Strait Islander people; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQI community.