Full Time General Practice Medical Receptionist position - Townsville Full Time Medical Receptionist Townsville GP Superclinic seeks interest for the position of full time Medical Receptionist in our busy General Practice on Charters Towers Road, Hyde Park. Previous Healthcare industry experience preferable, however hospitality Reception/Administration or Customer Service skills suit also. Roster full time - shifts during clinic opening hours (38 hrs p/wk) Some flexibility is requested with shifts rostered mornings, some evenings and rotational weekends, to cover Practice hours. Duties include, but are not limited to: Answering incoming calls, busy switchboard and professional emails Appointment bookings and managing multiple diaries on a software system Meeting and friendly greeting of patients General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies Willingness to learn, be directed and follow procedures COVID 19 screening of entering patients, in compliance with current guidelines Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations Filing, scanning, copying Providing support / assistance to our healthcare professionals The successful applicant must also have: Exceptional customer service skills, with a polite manner, and empathic nature Enjoy a fast paced environment Ability to remain calm under pressure, with a positive and enthusiastic disposition Demonstrate outstanding organisational / time management skills, with the ability to multi-task A commitment to on-the-job training and ongoing learning and development Take pride in their written and verbal communication skills, paying attention to detail Willing to take direction and work collaboratively as part of a Team Intermediate computer knowledge/skills The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals Current driver licence for errands (automatic work car) Australian citizenship or permanent residency essential For applications, please send your CV and cover letter by email ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED Start Date: As soon as possible