ABOUT THE COMPANY Australian-owned and operated freight forwarder, wharf transport, and 3PL expert providing complete end-to-end logistics solutions for valued clients. The entire office and warehouse facilities give this provider a full scope of operations. ABOUT THE ROLE Working within the Commercial team, this position will suit a Customer Service Representative - Freight Forwarding with previous experience in a similar role in International Freight Forwarding. Maintaining a portfolio of accounts, you will work closely with clients and internal departments to ensure the smooth execution of freight movements. An experienced operator looking to transition will also be looked upon favourably. DUTIES • Maintain and service a portfolio of accounts• Ensure all movements are DIFOT through strong reporting structures• Provide daily status reports and troubleshoot potential issues• Work closely with internal stakeholders to ensure minimal delays• Build strong relationships with external stakeholders SKILLS AND EXPERIENCE • 3-5 years experience in a logistics-based Customer Service role• Understand end to end import/export freight forwarder process• Professional appearance and approach to the workday• Demonstrated ability to explain current internal and external relationships• Strong computer literacy (CW1/Excel/Word/PowerPoint) COMPANY CULTURE With a strong outward professional mindset with solid internal structures, the Commercial team is energetic, has excellent cohesion, and enjoys their work. Bring an upbeat personality to fit with the team. BENEFITS • Continued and ongoing training and development program• Career progression opportunities for motivated individuals• Modern, dynamic office set-up To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Andrew Bennett on 0409 137 . COVID-19: The health & safety of our team, candidates and our community are very important to us. Therefore, we will be completing all of our recruitment processes via digital channels for the near future.