The Company Leading innovator and designer, this market leading Australian company has a deep history in supplying specialised products across a variety of sectors of the Australian market. Using leading edge design, they have a capability to move from scalable prototyping to production under one roof and have an enviable reputation in their field. The Role Reporting to the Customer Service Manager, your roles and responsibilities include but are not limited to: Open and maintain customer accounts Resolve products or service problems Build and maintain strong relationships Provide product and pricing information to customers' Handle product recalls Skills and Experience Administration experience with a customer service focus. Excellent written and verbal communication skills Computer literate - Microsoft Outlook, Microsoft Office (Excel, Word) Experience with an ERP system. Order processing experience highly regarded Company Culture With significant growth in recent years and being on the forefront of technology, this company embraces all that the future holds, capitalising on developing markets and providing cutting edge solutions across their industry. Benefits Situated on an expansive site within an industrial area housing all departments and warehouse, offering office spaces with modern facilities and a broad-based business with several revenue streams. While the company offer onsite parking, the site is within walking distance of public transport To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Marc Lock on 03 9948 9499. COVID-19: The health & safety of our team, candidates and our community are very important to us. Therefore, we will be completing all of our recruitment processes via digital channels for the near future.