About this role I-MED Radiology Network is pleased to be offering a new opportunity for an experienced Medical Receptionist to join the team in Central Melbourne. Role Description: This is a 12-month fixed-term contract with 7.6 hour shifts between the core hours of 6:30am to 8:30pm, Monday to Friday. You will be working on a rotating roster across 5 clinics in the following suburbs: Camberwell Caulfield Melbourne East Melbourne South Yarra Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers. Key attractions for this role: Competitive compensation Comprehensive induction training and ongoing development To be part of a fun & dedicated team that celebrates wins and successes Key accountabilities include: Driving the delivery of high-quality reception and contact centre services Managing appointments to maximise customer service and clinic efficiency Providing excellent customer service and patient care Developing and maintaining strong working relationships with patients, referrers, staff and managers Key selection criteria: Previous medical receptionist and call centre experience (highly desirable) Ability to manage inbound calls Demonstrated initiative and willingness to learn Excellent interpersonal and communication skills Ability to work autonomously and in a team environment If you're seeking your next challenge at I-MED and are passionate about delivery of excellence in medical imaging services to patients, referrers and the community, we encourage you to apply today. Across Australia, I-MED Radiology Network operates 250 clinics and performs over 6 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 350 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics. In 2022, I-MED Radiology's clinic network expanded across the Tasman following the acquisition of Hamilton Radiology and Midland MRI located in New Zealand's North Island. Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world. Covid-19 Vaccination Policy and Influenza (Flu) Vaccine Requirements. I-MED has a policy which requires all I-MED staff to be vaccinated and boosted against COVID-19 unless they have a valid medical exemption, however each state may have applicable Public Health Orders with additional requirements, and this will be discussed during the interview process. In addition, the Victorian Department of Health has recently mandated the flu vaccine for public and private hospital employees from 16 August 2022. All Victorian I-MED staff who work in or visit a hospital site must have had a flu vaccination in the last 12 months by 16 August unless they have a valid medical exemption. The successful candidate for this role will be required to comply with I-MED's policy, any applicable Government public health orders and any hospital requirements. During our interview process, we will be asking you to please confirm your ability to meet the above-mentioned requirements of the role. If you are the successful candidate, we will ask you to provide us with your vaccination certificates (or other evidence, such as a valid medical exemption) before we are able to make an offer of employment to you. By providing the required information to us, you consent to our collection, use and handling of your personal information (including health information) as specified in I-MED's People Privacy Policy available on www.i-med.com.au/careers Job details Job Reference: I-MED/1003790 Employing Entity: I-MED Victoria Pty Limited Location: Australia - VIC - Melbourne Job type: Fixed Term Contract FT Job Family: Medical Receptionist Date posted: 31-Aug-2023 Attachments: No File Attached