The Role The role of Sales / Warehouse Assistant will see you working in our beautiful Port Macquarie store, engaging with our customers and supporting our Warehouse Manager to ensure our valued customers are provided with an exceptional end to end experience including: Assessing the customer’s needs and providing them with styling solutions and recommendations; Handling the POS and ensuring that all steps are completed accurately; Unloading trucks, assembling furniture and positioning product on our showroom floor. This is a unique role, suitable for someone with strong customer service skills and who’s also not afraid to get their hands dirty You must possess the physical ability and willingness to unload trucks, assemble, move and display furniture pieces and lighting within the store in line with our brand guidelines. This position will offer you varied hours aligned with your availability and you must be able to work across a 7-day rotating roster including at least one weekend day. What we will expect from you: To provide our customers with an exceptional customer experience that will inspire them to return; To contribute to the store’s sales performance by achieving personal sales targets; To contribute to the warehouse functionality and provide a level of service that ensures the customers entire experience is a positive one To harmoniously work as part of a small and friendly team. Use your initiative, problem solve and handle a fast-paced environment. To be available during our peak trading times during November, December, January and June. To be successful you must have: Ideally worked in a retail sales role or a role with a heavy customer service focus. Ideally had warehouse experience in furniture or similar industry. Experience in achieving sales targets and KPI’s. A passion to help people and a desire to get results. The physical capability to handle our products. We are looking for people who are: Great listeners and great communicators. Reliable, committed, proactive and driven. Why you can expect from us: Extensive on the job training. Generous employee discounts. Access to Store incentive schemes. To work with a great team of passionate people. To be part of a growing successful company. If you have the skills and experience and are passionate about our brand, we welcome your application.