Technical Sales Representative — Blacktown, Blacktown Area

Imperial Window Furnishings Pty Ltd is an Australian owned company specialising in the consultation, technical specification, supply, measurement, installation coordination and after-sales support of customised window furnishing solutions across residential and commercial markets throughout New South Wales. Due to continued business growth, we are seeking an experienced and motivated Technical Sales Representative to join our team in Blacktown. The role primarily supports customised residential, commercial and trade projects requiring technical consultation, site assessments, product specification and coordination with suppliers and installation teams rather than routine over-the-counter sales. Reporting to the Managing Director, the Technical Sales Representative is responsible for providing specialised technical sales consulting services by analysing project requirements, preparing technical specifications, recommending engineered window furnishing solutions, coordinating customised project delivery and supporting clients throughout the project lifecycle. The role combines technical product knowledge with consultative selling to ensure clients receive solutions that satisfy both functional and commercial objectives while supporting the company's continued business growth. Key Responsibilities The successful applicant will be responsible for: Consulting with residential, commercial and trade clients to analyse project requirements, interpret technical specifications and recommend customised window furnishing systems that satisfy performance, design and installation objectives. Conducting on-site inspections, measurements and technical assessments to evaluate installation conditions, identify project constraints and develop technically appropriate product recommendations and installation solutions. Preparing detailed technical quotations, product specifications, pricing proposals, scope of works and supporting documentation based on customer requirements, site conditions and project specifications. Reviewing architectural drawings, building plans and customer specifications where applicable to ensure recommended window furnishing systems satisfy project requirements and installation constraints. Presenting technical product solutions and advising customers on system functionality, materials, operating mechanisms, performance characteristics and suitability for specific project applications. Developing and maintaining professional relationships with builders, architects, interior designers, developers, property managers, commercial clients and residential project clients to support ongoing customised project opportunities. Identifying new business opportunities through market analysis, customer engagement and industry networking, and contributing to strategies that expand the company's technical sales portfolio. Negotiating technical product selections, commercial terms, pricing, delivery schedules and project requirements to achieve commercially viable outcomes while meeting customer expectations. Liaising with suppliers, manufacturers and installation teams to coordinate technical requirements, product availability, project scheduling and successful delivery of customised window furnishing solutions. Providing ongoing technical advice, resolving product and installation enquiries, assisting with troubleshooting where required, and delivering responsive after-sales support to maintain long-term customer satisfaction. Maintaining accurate customer records, technical quotations, sales activities and project documentation using the company's CRM and business management systems. Maintaining current knowledge of industry developments, competitor products, emerging technologies and market trends to support informed technical sales recommendations and business growth. Collaborating with manufacturers and suppliers to obtain technical product information, resolve product application issues, confirm product suitability and ensure proposed solutions satisfy customer specifications, project requirements and applicable industry standards. Ensuring compliance with company policies, workplace health and safety requirements and relevant Australian legislation. Essential Requirements Applicants must possess an AQF Bachelor degree or higher qualification, or an overseas equivalent, together with at least one year of relevant post-qualification experience in technical sales involving specialised product knowledge, technical consultation and project coordination. Applicants must also demonstrate experience in: Providing technical sales advice and customer consultation for products requiring specialised technical knowledge. Preparing technical quotations, product specifications and commercial proposals. Conducting site assessments and measurements. Developing customer relationships and business opportunities. Coordinating technical requirements with suppliers, manufacturers and installation teams. Providing technical advice and after sales support. Excellent communication, negotiation and organisational skills. Competency in Microsoft Office, CRM systems and preparation of technical sales documentation and reports. How to Apply Applications are invited from suitably qualified and experienced candidates. To apply, please submit your resume and a cover letter through this job portal, addressing your experience in technical sales. Imperial Window Furnishings Pty Ltd is an equal opportunity employer and is committed to merit-based recruitment and encourages applications from all suitably qualified candidates. Only shortlisted applicants will be contacted.

Applications close Sunday, 30 August 2026
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