Retail Team Leader — Surfers Paradise, Gold Coast

About Krispy Kreme At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats. About the Role Love leading from the front and bringing out the best in your team? This could be your moment. As a Team Leader, you’ll be right in the action - guiding your team through busy shifts, creating feel-good customer experiences, and helping the store run well. You’ll be supporting your team, solving problems in the moment, and bringing the energy that keeps everything moving. It’s fast-paced, hands-on, and full of opportunities to make an impact - every single shift. What are you responsible for? Owning the shift and keeping the energy high Leading your team in the moment - coaching, supporting, and jumping in where needed Creating feel-good customer experiences that leave a lasting impression Keeping the store running smoothly, on track, and on target Bringing our standards to life - from product quality to store presentation Championing safety, teamwork, and doing things the right way Driving results while making every shift a great one for your team and customers What’s In It For You A fun, fast-paced environment where every shift is different A supportive team culture that feels like more than just work Opportunities to build leadership skills and grow your career Hands-on experience leading teams in a globally loved brand Flexible working options to suit your lifestyle Sweet perks including product discount via our KK Mixer What We're Looking For A natural step-up leader who enjoys guiding others and leading by example Someone who thrives in fast-paced environments and keeps calm under pressure A passion for delivering great customer service and creating positive moments A team player who builds positive, inclusive, and high-energy environments An understanding of operational standards, safety, and what great looks like in-store Why Join Us? At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!

Applications close Sunday, 16 August 2026
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