This is a Customer Service Representative role with Datacom based in Modbury, SA, AU Datacom Role Seniority - junior More about the Customer Service Representative role at Datacom Your First Step Join us as a Customer Service Representative (CSR) , where you’ll learn critical problem-solving, communication, and service delivery skills. As part of this exciting step in your career you’ll obtain a Government Security Clearance allowing you to support our highly valued clients across Australia. Your Future at Datacom At Datacom, we don’t just offer jobs - Start with hands-on experience in our customer contact centre, while earning your Certificate III in IT, and explore exciting CX pathways like People Leadership, Quality and Knowledge Management, Workforce Management, through our award-winning leadership and development academy internal talent program, which includes pathways into tech. Your future starts now. What We’re Looking For Strong attention to detail Patience and empathy Team player with great communication skills Reliable and punctual Basic computer skills (typing speed of 20 WPM) Ability to obtain security clearance (Australian Citizens only) Our operating hours are Monday to Friday between 7:00am and 7:30pm on a rotating roster, averaging 37.5 hours per week across the five days, with rosters issued two weeks in advance Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you. How to Apply: Click ‘Apply’ and start your career journey with Datacom today. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Datacom team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Learning critical problem-solving skills Supporting valued clients across Australia Participating in hands-on experience Key Strengths Strong attention to detail Patience and empathy ️ Team player with great communication skills ⏰ Reliable and punctual Basic computer skills (typing speed of 20 WPM) Ability to obtain security clearance A Final Note: This is a role with Datacom not with Hatch.