Introduction The Firm HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, corporate & commercial and insurance. We have over 700 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas. In Australia, we have 4 offices based in Melbourne, Sydney, Brisbane and Perth and around 210 team members. Description The Role We are seeking a dedicated Billing & Office Administrator to join our team in Sydney on a permanent basis. Ideally, this is a full time role, but we are open to candidates who are available 4 days per week (0.8 FTE). This is a hands-on hybrid role supporting both billing and matter administration for one Partner and some office/reception administration within the Sydney office. This role suits you if you enjoy working with numbers, learning systems and processes, and contributing to the smooth day‑to‑day running of a professional services office. The role is approximately 50% legal support for one Partner, primarily billing and billing related tasks, and 50% reception and office administration, working alongside an existing Receptionist/Office Administrator. The role offers exposure to billing processes and office operations within a global law firm, with training and support provided. The key tasks and responsibilities include: Billing & Matter Administration Opening new matters and following Risk & Compliance procedures Drafting Client Care Letters Drafting and preparing complex bills Assisting with billing queries and follow-ups as required Maintaining matter filing – both soft and hard copy filing Some general administration for the Partner and team such as expenses claims Reception & Office Administration: Providing Reception cover and support in busy periods alongside the Receptionist. This may include: Ensuring front of house and meeting rooms are maintained to a high professional standard Welcoming clients and visitors, and assisting with visitor passes as required Managing incoming calls in a professional manner and taking accurate messages as required Assisting with meeting room bookings, set-up and pack-down Assisting with functions and events such as producing attendee lists and name tags, greeting of guests, and other ad hoc requests Ordering stationery, office supplies and amenities Conducting any other ad hoc duties as required Skills And Experiences About You We are looking for a capable Administrator who is ideally: Currently studying or recently completed a degree in Commerce, Business, Accounting or a related field preferred. Confident working with numbers and comfortable learning billing concepts IT systems literacy – ability to learn and use new systems to carry out processes Highly organised with strong attention to detail and ability to juggle priorities to meet deadlines A clear and professional communicator (written and verbal) Ability to maintain and build professional relationships and to liaise with people at any level Proactive and responsive A preference for being present in the office What's in it for You? If you're eager to join a friendly team in a positive environment, this opportunity could be ideal for you. As well as a friendly, down to earth group of colleagues, we offer the following benefits: Market-competitive remuneration package, transparent and generous bonus scheme, employee referral incentives, and life and salary continuance insurance Health & Wellbeing initiatives, such as annual flu vaccinations, access to the Employee Assistance Program, free subscriptions to wellbeing apps, and subsidised sporting activities An active employee-led Social Committee, organising regular events in all our offices The ability to purchase additional annual leave and access our Paid Parental Leave (26 weeks) Beautiful offices in the CBD with excellent end-of-trip facilities A welcoming, supportive, and collaborative work environment What's next? If this sounds like an opportunity for you, apply online with your CV and a brief cover letter outlining why you are interested in this role. We would love to hear from you! If you have any questions, please contact: Maarja Kamar, HR Consultant - [email protected].