Introduction HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, corporate & commercial and insurance. We have over 600 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas. In Australia, we have 4 offices in Melbourne, Sydney and Perth and around 210 team members. Description The Role As Office Administrator & Receptionist, you will play a key role in shaping a welcoming, professional and well-run office environment. This is a hybrid role with an approximately 50/50 split between front-of-house and office administration responsibilities, ideal for someone who enjoys being at the heart of the office. You will be the first point of contact for clients, visitors and callers, while also providing essential behind the scenes support to ensure the smooth day-to-day operation of the office. This permanent role is approximately 20 hours per week, ideally worked Monday to Thursday from 8:30am to 1:30pm. However, we welcome applications from candidates who may be able to work slightly different hours within standard business hours. Key Responsibilities Front of House Greet clients and visitors, ensuring a positive and professional first impression Manage incoming phone calls and messages efficiently and courteously Provide hospitality, including ordering and coordinating catering as required Maintain reception, meeting rooms and client-facing areas to a consistently high standard Meeting Room & Event Support Manage meeting room bookings and daily schedules Set up and pack down meeting rooms, including video conferencing support Assist with functions and events, including attendee lists, name tags and logistics Coordinate catering and other requirements for in-house events General Office Support Liaise with suppliers and building management regarding office maintenance and facilities Manage incoming and outgoing mail, couriers and deliveries Oversee visitor passes and after-hours access administration Order stationary, office supplies and branded merchandise as required Support office amenity management by ensuring all office kitchens are well maintained, coffee machines are regularly cleaned, and supplies are replenished as needed. Assist with ad hoc administrative and office support tasks as required Skills And Experiences About You You will thrive in this role if you have: Previous experience in a client-facing role within a corporate or professional services environment Strong customer service focus with a polished, professional manner Excellent communication skills, both written and verbal Ability to maintain and build professional relationships and liaise confidently with people at all levels High attention to detail and strong organisational skills Pro-active, adaptable and willing to take ownership Demonstrated ability to learn new systems and take on a broad range of administrative tasks Confidence using MS Office and general IT systems What's in it for you? If you're eager to join a friendly team in a positive environment, this opportunity could be ideal for you. As well as a friendly, down-to-earth group of colleagues, we offer the following benefits: Market-competitive remuneration package Employee Referral Incentives Health & Wellbeing initiatives, such as annual flu vaccinations, access to the Employee Assistance Program, free subscriptions to wellbeing apps, and subsidised sporting activities An active employee-led Social Committee, organising regular events in all our offices The ability to purchase additional annual leave and access our Paid Parental Leave (26 weeks) Beautiful office in the CBD with excellent end-of-trip facilities A welcoming, supportive, and collaborative work environment What's next? If this sounds like an opportunity for you, apply online with your CV and a brief cover letter outlining why you are interested in this role. We would love to hear from you! For any questions, please contact: Maarja Kamar, HR Consultant - [email protected].