Reporting directly into the Maintenance manager, this role is not for the faint hearted. Working for a well respected home builder located in the Norwest business park we are seeking an experienced after sales maintenance coordinator to work in the office. Key Responsibilities: Communicate with homeowners regarding maintenance or repair concerns Take and log reports of issues or defects Liaise with suppliers and contractors Generate and manage work orders Coordinate trades and schedule appointments Track timelines and ensure accurate data entry into our system Follow up on on-site inspections and ensure resolutions are completed Report on defect trends and outstanding issues Ideally you will:- Have prior experience in the construction industry Be resilient with a strong memory and attention to detail Be coachable, receptive to feedback, and eager to learn Thrive under pressure and meet tight deadlines Demonstrate empathy and patience when dealing with homeowners Follow tasks through from start to finish with reliability Be an excellent multitasker and a dependable team member Have excellent communication and emotional intelligence Framework experience is highly desirable This role is working in the office and parking is provided. If you're looking for a fast-paced role where you can make a real impact and grow within a supportive team, we’d love to hear from you.