This is a National Inside Sales Team Leader role with REMONDIS Australia based in QLD, AU REMONDIS Australia Role Seniority - mid level More about the National Inside Sales Team Leader role at REMONDIS Australia We’re looking for an experienced Inside Sales Team Leader to lead our national inbound sales team from our Brisbane office. Reporting directly to the National Manager, Digital & Inside Sales you’ll be responsible for the day-to-day management of a team of Inside Sales Representatives, driving sales performance, coaching your people, and making sure every customer enquiry is handled professionally and converted where possible. What You’ll Be Doing Lead, coach and develop a team of National Inside Sales Representatives Set and monitor daily, weekly and monthly sales targets and KPIs Review team pipeline, call activity and conversion metrics—identify gaps and take action Handle escalated customer enquiries and support reps with complex quotes or objections Run regular one-on-ones, team meetings and performance conversations Maintain CRM data integrity and ensure the team follows agreed sales processes Collaborate with field sales, operations and marketing to align on leads, campaigns and service delivery Recruit, onboard and train new team members as the team grows Report on team performance to senior leadership with clear, data-driven insights About You Proven experience leading or supervising an inside sales, telesales or contact centre team Strong coaching ability—you know how to lift performance without micromanaging Confident communicator who can manage up, down and across the business Comfortable with CRM systems, reporting dashboards and sales metrics Organised and process-driven, with the ability to juggle competing priorities Resilient and solutions-focused—you stay calm under pressure and lead by example Experience in waste, environmental services or B2B industries is a plus but not essential Why You’ll Stay Genuine leadership opportunity with autonomy to shape the team Supportive national management team that values initiative Real impact—your work contributes directly to sustainability outcomes Career development within a large, growing global business Competitive salary and benefits To Apply You’ll need proof of entitlement to work in Australia. Pre-employment checks (including medical and drug & alcohol testing) apply in line with role requirements. REMONDIS is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the REMONDIS Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and coaching Setting sales targets Reporting on performance Key Strengths Coaching ability ️ Communication skills CRM proficiency ️ Organisational skills Resilience Industry experience A Final Note: This is a role with REMONDIS Australia not with Hatch.