Are you a motivated First Nations individual looking for a long-term career in banking? We have exciting opportunity to join the Westpac Group team . This position in Parramatta requires someone who is passionate, customer-focused and who is ready to build a meaningful career in financial services. What we're looking for: Previous customer service experience is essential Strong interest in pursuing a career in banking and financial services Available to work a full-time work week for 12 months Willing to complete a Certificate III in Financial Services (qualification is fee-free) A positive, friendly attitude and a willingness to learn What you’ll do: Learn KYC Identify Verification processes Support onboarding and maintain compliance Build key customer & stakeholder relationships Gain skills in risk management and regulations Get hands-on experience in the banking sector Why join us? Be part of a supportive and inclusive team at Westpac Group Long-term career growth opportunities Fee-free training for a Certificate III in Financial Services Work in a rewarding and dynamic environment where you can make a real impact If you're looking for a fulfilling career in banking, apply today and become part of a team committed to helping customers achieve their financial goals! Please note this role is subject to an eligibility criteria. You must identify as Aboriginal and/or Torres Strait Islander. Any qualifications completed at a Certificate III or above in Business may affect your eligibility. Only eligible and suitable candidates will be contacted.