This is a Customer Service - Fixed Term role with Temperzone based in Tingalpa, QLD, AU Temperzone Role Seniority - junior More about the Customer Service - Fixed Term role at Temperzone Company Description With a proud legacy as Australasia’s longest-serving air conditioning manufacturer, we are committed to delivering quality, innovation, and sustainability. As recipients of the 2022 ARBS Product Excellence Award, our internationally acclaimed products reflect our dedication to eco-conscious design and cutting-edge technology. Joining Temperzone isn’t just about finding a job—it’s becoming part of a close-knit team where our values and culture shape everything we do. Job Description Join Our Team at Temperzone – Customer Service Opportunity (Fixed-Term) Location: Tingalpa, Brisbane Contract: 17 November 2025 – 29 May 2026 Are you someone who thrives on helping others and enjoys working in a fast-paced, supportive environment? Temperzone, Australasia’s longest-serving air conditioning manufacturer, is looking for a passionate Customer Service Representative to join our Brisbane team on a fixed-term basis to cover parental leave. We’re proud of our legacy of innovation, sustainability, and quality — and even prouder of the close-knit team culture that makes Temperzone a great place to work. Our award-winning products are internationally recognised, but it’s our people who truly make the difference. What You’ll Be Doing In this role, you’ll be the friendly voice and helpful hand behind our customer experience. You’ll: Respond to customer inquiries about orders, pricing, and stock availability. Process quotes and orders, including custom manufacturing and delivery coordination. Manage inventory, stock transfers, and logistics. Handle returns, credits, and damage claims. Collaborate with internal teams to ensure smooth operations and customer satisfaction. Resolve customer issues with professionalism and care. Qualifications What You’ll Bring Strong data entry skills and attention to detail. Experience in customer service, sales, or logistics. A proactive attitude and a genuine desire to help others. Industry certifications or memberships are a bonus! Additional Information What We Offer Collaborative Culture – Work closely with our sales team in a supportive environment. Professional Growth – Be part of a globally recognised, privately owned brand. Wellbeing Support – Access to our Employee Assistance Program. Convenient Location – Based in Tingalpa, just 15 minutes from Brisbane CBD, with onsite parking. On-the-Job Learning – Gain valuable product and industry knowledge. ✅ Important Info To apply, follow the link and answer a few quick questions. Successful candidates will need to complete a pre-employment medical and police check. You must have the right to work in Australia. No agency applications, please. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Temperzone team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Responding to customer inquiries Processing quotes and orders Managing inventory and logistics Key Strengths ️ Strong data entry skills Experience in customer service Proactive attitude Industry certifications A Final Note: This is a role with Temperzone not with Hatch.